Returns & Exchanges
We want you to love your linen as much as we do, which is why we offer a 90-day return window for all unwashed and unused items in their original packaging. Please note that for hygiene reasons, we cannot accept returns on bedding that has been used or laundered.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original sustainable packaging, ensuring the products are neatly folded and protected for transit.
Generate Your Label
Download and print your prepaid shipping label from the portal, or use the provided QR code at a local drop-off point.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing